Contact

We’re here to help – from sales to support.

Lorex Product Support
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Device Password Reset
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Product Compatibility
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Return Portal
Start a Return
0800.047.8594 sales@lorex.com sales-support@lorex.com

UK Customers

Technical Support

Our team is here to help with all your product-related questions. For technical support with Lorex products, please submit a ticket by clicking the button below:

Submit a ticket
Mon - Fri: 3:00pm - 10:00pm UTC

Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 3:00pm - 10:00pm UTC

Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 3:00pm - 10:00pm UTC

Phone Navigation Shortcuts

Step 1
Select Language
For English, press 1For Spanish, press 2For French, press 3
Step 2
Choose Support
For Technical Support, press 1For Sales and Sales Support, press 2
Step 3
Choose Type of Sales Support
For Sales, press 1For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com

Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers

Australia

Submit a ticket

Mexico

001.800.514.6739
Mon - Fri: 9:00 am - 8:00 pm CST
Submit a ticket

United States

1.888.425.6739
Technical SupportMon - Fri: 10:00 am - 9:00 pm EST
SalesMon - Fri: 8:00 am - 11:00 pm EST
Sat - Sun: 9:00 am - 9:00 pm EST