Contact

We’re here to help - from sales to support.

Our tech support phone line is currently experiencing some delays. We’re working to restore normal service as soon as possible. Thank you for your patience.

Lorex Product Support

Password Reset

Product Compatibility

Return Portal

Lorex for Business

Become a Partner today to connect with a dedicated sales agent.

 

Lorex Installer Network

Sign up to expand your business and receive free customer referrals.

 

0800.047.8594

sales@lorex.com

Chat

sales-support@lorex.com

UK Customers

Technical Support

Our team is here to help with all your product-related questions. For technical support with Lorex products, please submit a ticket by clicking the button below:

Mon - Fri: 1:00pm - 10:00pm UTC


Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 1:00pm - 10:00pm UTC

 


Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 1:00pm - 10:00pm UTC

 

Phone Navigation Shortcuts

Step 1

Select Language

For English, press 1

For Spanish, press 2

For French, press 3

Step 2

Choose Support

For Technical Support, press 1

For Sales and Sales Support , press 2

Step 3

Choose Type of Sales Support

For Sales, press 1

For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com


Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers


Mexico

Mon - Fri: 9:00 am - 8:00 pm CST


United States

Technical Support
Mon - Fri: 10:00 am - 9:00 pm EST

Sales
Mon - Fri: 8:00 am - 11:00 pm EST

Sat - Sun: 9:00 am - 9:00 pm EST