Contact

We’re here to help - from sales to support.

Lorex Product Support

Password Reset

Product Compatibility

Return Portal

Lorex for Business

Become a Partner today to connect with a dedicated sales agent.

 

Lorex Installer Network

Sign up to expand your business and receive free customer referrals.

 

0800.047.8594

sales@lorex.com

Chat

sales-support@lorex.com

UK Customers

Technical Support

Get expert help with the setup, configuration, or warranty of your Lorex product.

Mon - Fri: 1:00pm - 10:00pm UTC

Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 1:00pm - 10:00pm UTC

 

Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 1:00pm - 10:00pm UTC

 

Phone Navigation Shortcuts

Step 1

Select Language

For English, press 1

For Spanish, press 2

For French, press 3

Step 2

Choose Support

For Technical Support, press 1

For Sales and Sales Support , press 2

Step 3

Choose Type of Sales Support

For Sales, press 1

For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com

Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers

Australia

Mexico

Mon - Fri: 9:00 am - 8:00 pm CST

United States

Technical Support
Mon - Fri: 10:00 am - 9:00 pm EST

Sales
Mon - Fri: 8:00 am - 11:00 pm EST

Sat - Sun: 9:00 am - 9:00 pm EST