Contact

We’re here to help - from sales to support.

Tech & Sales Support Holiday Hours

Please note that our Technical and Sales Support lines will be closed on December 25th and January 1st, with limited operating hours on December 24th and 31st.

North America
December 24th and 31st: 10:00 am - 7:00 pm EST

International
December 24th and 31st: 8:00 am - 5:00 pm EST

Lorex Product Support

Password Reset

Product Compatibility

Return Portal

Lorex for Business

Become a Partner today to connect with a dedicated sales agent.

 

Lorex Installer Network

Sign up to expand your business and receive free customer referrals.

 

0800.047.8594

sales@lorex.com

Chat

sales-support@lorex.com

UK Customers

Technical Support

Our team is here to help with all your product-related questions. For technical support with Lorex products, please submit a ticket by clicking the button below:

Mon - Fri: 1:00pm - 10:00pm UTC

Sales

Speak to a sales agent regarding product questions or custom orders.

Mon - Fri: 1:00pm - 10:00pm UTC

 

Sales Support

Inquire about your order or the return of a Lorex product.

Mon - Fri: 1:00pm - 10:00pm UTC

 

Phone Navigation Shortcuts

Step 1

Select Language

For English, press 1

For Spanish, press 2

For French, press 3

Step 2

Choose Support

For Technical Support, press 1

For Sales and Sales Support , press 2

Step 3

Choose Type of Sales Support

For Sales, press 1

For Sales Support, press 2

Media Inquiries

For media inquiries and questions please contact: pr@lorex.com

Mailing Address

250 Royal Crest Ct, Markham, ON L3R 3S1, Canada

International Customers

Australia

Mexico

Mon - Fri: 9:00 am - 8:00 pm CST

United States

Technical Support
Mon - Fri: 10:00 am - 9:00 pm EST

Sales
Mon - Fri: 8:00 am - 11:00 pm EST

Sat - Sun: 9:00 am - 9:00 pm EST